Academy Terms

Academy Terms of Service

Welcome to StreamSets Academy! These StreamSets Academy Terms (“Academy Terms”) govern your initial access to the Academy and any subsequent order of Courses you make via any ordering document, online registration, order description, or order confirmation referencing these Academy Terms (“Order”). These Academy Terms supplement and are made part of the StreamSets Website Terms of Use (“Terms”). Any capitalized terms not defined herein will have the meanings ascribed to them in the Terms.

By accessing the Academy or any Courses, you indicate your assent to be bound by these Academy Terms in addition to the Terms. If you do not agree to these Academy Terms, do not access the Academy or any Courses.

1. Courses

StreamSets may offer public live courses (“Public Courses”) and private training courses (“Private Courses”). Unless otherwise set forth in an Order, Public Courses expire 6 months from purchase, and Private Courses expire 12 months from purchase. StreamSets determines the available dates of Public Courses in its sole discretion, and dates for Private Courses will be mutually agreed upon between you and StreamSets. Additional details about Courses can be found here.

You must create an account to view your purchased Courses. You may access Courses solely for your own benefit and in accordance with these Academy Terms, and you may not make recordings of any kind.

2. Materials

Courses may include supplementary materials that you may download or otherwise access online, including Course descriptions, toolkits, labs and other written materials designed to supplement your training (“Materials”). Any Materials are for your personal, non-commercial, educational use only. You may not use Materials as part of any product or service you provide to any third party or otherwise share Materials with anyone else. “Courses” as defined in the Terms includes any Materials. 

3. Ownership of the Academy

You agree that we or our suppliers retain all right, title and interest (including all patent, copyright, trademark, trade secret and other intellectual property rights) in and to the Academy and Courses. Except as expressly set forth in these Academy Terms, no rights in the Academy or Courses are granted to you.

4. Changes to Course Offerings

From time to time, we may add, remove, or change the Courses we offer or otherwise modify the Academy in our sole discretion. We will use reasonable efforts to notify you of any addition or removal of Courses through the Academy. 

5. Fees and Payment

Fees for Courses are as set forth in the applicable Order. You are responsible for paying all fees for Courses you purchase with a payment mechanism permitted during the Order process. You are required to pay any sales, use, GST, value-added, withholding, or similar taxes or levies, whether domestic or foreign, other than taxes based on StreamSets’ income. If your payment method fails or your account is past due, we may collect fees using other collection mechanisms. Fees may vary based on your location and other factors, and we reserve the right to change any fees at any time at our sole discretion. Any fee change will be effective immediately upon posting through the Academy.

6. Refunds

We may cancel or reschedule Courses at any time in our discretion, and we will notify you via email of the rescheduled date or cancellation. If we cancel a Course and do not reschedule, we will provide you with a refund of any pre-paid Fees for such Course upon your request to For clarity, you will not receive a refund for any Course that we reschedule.

You may reschedule a Course by providing prior notice to StreamSets as follows:

Notice Prior to Scheduled Course Date)

Rescheduling Fee (as % of Course fees)

21 or more business days


10 to 20 business days


Less than 10 business days


Except as expressly provided in this Section, you will receive no refunds for any pre-paid Courses, including for any Courses that you cancel or reschedule.

7. Term and Termination

These Academy Terms are effective as of the earlier of (a) the date you first access or use the Academy or (b) the date of your first Order, and continue in effect while you are accessing the Courses. We may terminate your access to the Academy and Courses at any time upon notice to you if you breach the Terms or these Academy Terms or if we decide to end the Academy.

8. Effect of Termination

Upon any expiration or termination of these Academy Terms, you will immediately cease any and all use of and access to the Academy and Courses. Provided these Academy Terms were not terminated for your breach, you may retain copies of any Materials, so long as you do not copy, distribute or otherwise use them in violation of these Academy Terms.  

9. Third Party Sites

StreamSets’ third party service providers may require that you agree to additional terms and conditions outside of the scope of these Academy Terms. You are solely responsible for complying with any such terms and conditions. 

10. Indemnity

In addition to your indemnity obligations in the Terms, you agree to indemnify, defend (if we so request) and hold harmless StreamSets and its affiliates, suppliers, partners and agents from and against any claim, demand, losses, damages or expenses (including reasonable attorneys’ fees) arising from these Academy Terms.